Servant Leadership on the High Seas!
I was so impressed with the extraordinary service last week aboard the Mariner of the Seas, a beautiful Royal Caribbean International cruise ship. From Gregory, our stateroom attendant from Jamaica to Mihai, our primary dinner waiter from Romania, and everywhere else around the ship, the service was outstanding and joyfully provided at every turn. Everyone was smiling as they gave us the royal treatment.
The kind of service we received does not exist consistently without excellent leadership (my guess was “servant leadership.”), so I requested and was granted an interview with Captain Johnny Faevelen. I was not disappointed.
Listen to Captain Johnny’s remarks on the following audio. The first voice is Ed Oakley:
Provide servant leadership to your team and watch the improvements!
To your ongoing leadership development!
Ed Oakley
Tags:captain johnny cruise ship extraordinary service international cruise jamaica mariner of the seas oakley romania royal caribbean international servant leadership
Comments(3)