I had a delightful discussion recently with the Director of a substantial medical center. She and her team had been “beaten up” by corporate when they received an admittedly abysmal 18% effectiveness rating in one of the 150 areas for which they are measured. Not surprisingly, it created a great deal of frustration on the team, and opened up quite a change management opportunity for the Director.

Being a staunch believer in the essence of Enlightened Leadership and Leadership Made Simple, she knew the solution to the problem lied within the creativity of the people involved. She also knew that creativity would never surface if they stayed in their frustrated state.

To get past that frustration, she encouraged them to shift their focus to what was working - not only in that specific area, but in other areas that might trigger insights for how to do this one differently.

Using that Forward Focus(TM) approach, the team came up with several ideas they could immediately implement to improve the situation. As they got positive results from those early actions, they were energized to find more creative ideas - which, of course, they had no problem generating!

They periodically got back together to build on their successes to continually improve that particular metric. It was an easy process - celebrating and analyzing successes and taking the resulting creative energy to come up with more improvement ideas.

By the time the August numbers came out, they had improved the metric from 18% to 90% effectiveness in just 4 months. What an amazing performance improvement. This is what leading for results - the easy way - looks like!

Our acknowledgment and congratulations to the team!

In what ways have you experienced leading for results the easy way? We would love to hear - your solutions and your challenges.

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CRM Learning is close to introducing a new learning video based on Leadership Made Simple. We are excited about it and will have a trailer/preview on our site in the next couple of weeks.

If you have experience with using the Framework for Leadership(TM), you won’t be surprised by a statement made on the video by John Van Sky, Bioterrorism Preparedness Training Manager, Orange County(CA) Health Agency:

“I’m a clinical psychologist by training, and I’ve never seen anything take down the barriers for folks quicker than the Framework.”

Isn’t breaking down a variety of barriers one of the ongoing challenges we face in our team leader, supervisor, manager, executive, or even parent roles? Key to breaking down barriers is honoring people and teams for where they already are - BEFORE asking them to do even better. The Framework does that in spades if your intention is right!

How have you have used the essence of Leadership Made Simple to make a difference in your situation. Send us your comments.

To your continued success!

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