Management Skills vs Leadership Skills, or is it AND…?

Hi all,

We continue to be grateful for all your feedback via email and comments. While it’s tough to respond to them directly, you can bet we’re reading them all and LISTENING!

This video in our “Experiment in Leadership Development” series addresses how we see management and leadership and their importance to each other. It might be familar to Enlightened Leadership clients, but the example story might be new to you.

The format of this one is VERY DIFFERENT. Please give us your perspectives on it!

So, please give us your comments, and if you haven’t already, fill out the survey. All of this will make sure our future products/services better fit your needs.And yes, we are working hard on something to announce. We’re not trying to hide that, but frankly your input has us scampering back to make changes and improvements. We’ve delayed the project for quite a while because of your input. And we’re not complaining, because we want the final “product” to make a huge difference for you!I’ve personally never known very much about marketing, but the feedback you’re giving us beats any marketing survey I’ve personally ever seen. It’s like you’re really engaged in determining what we release. What a concept!Keep talking to us about your management skills development needs, and we’ll keep listening.

Appreciatively,

Ed Oakley & the Enlightened Leadership Solutions Team

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Comments

  1. June 24th, 2008 | 8:51 pm

    Great video and story. I don’t know which video format you choose, but I think it was Flash. Very good because the last two did not show up on my browser.
    Ed, great story about the need for the soft skills for excellent leadership. I agree that just about all leaders have the hard skills - technical, strategy, spreadsheets and operations down pat.
    Yet, the soft skills are the critical skills, the skill that gets the extraordinary performance out of ordinary people.
    Thanks again for your insight.
    Voss

  2. leonard williams
    June 25th, 2008 | 4:53 am

    no sound was available during this training. but the other training have been helpful, I enjoyed all traning because it helped me grow as a manager on the job and at church-thanks alot

  3. Shea
    June 25th, 2008 | 5:07 am

    Another great video. The example you provided definitely kept my attention!
    My job requires a great deal of working on the people/soft side and this is a good reminder to continually work on my skills.
    Thanks again!

  4. John Endres
    June 25th, 2008 | 5:25 am

    Good. Very Good! Although some of this infomation I’d heard before, it was good to get a refresher course. Keep up the good work.

    John

  5. Dave Simon
    June 25th, 2008 | 5:41 am

    Great analogy of management and leadership.

    As a private pilot, I have yet to get my wife back on the plane after my episode.

  6. Sharon Kohl
    June 25th, 2008 | 8:21 am

    Great case for the importance of balance between management and leadership skills. I look forward to part 2 of this one when you give us the tools we need to accomplish it. I particularly liked this format — voice over the slides — because I’m more of a visual learner. It was easier to focus on the points you were making. Excellent! Many thanks!

  7. Robert Sawyer
    June 25th, 2008 | 9:26 am

    Ed:

    Good video. It think I linked this format better than a video of the speaker. Seems to be too much distraction watching the speaker and other things in the video space. I’m a visual person as far as learning goes, the text helped me absorb the content. Your picture in the upper right hand corner was enough to connect with you. And, the occasional picture helped get me into the story since I was wondering what plane you were talking about.

  8. June 25th, 2008 | 11:39 am

    The format is perfect. We get to see a “face” and the visuals are more accessible. During the person-type-ectures, the sound track timing goes off the track when the screen is enlarged. The length of these are also perfect. I can focus on one important, needful thing at a time. Thank you!

  9. Mary Ellen Alfred
    June 25th, 2008 | 1:00 pm

    Thank you for another great video.
    I liked how you made your point with a story which makes it easier to remember the lesson.
    I will try harder to lessen the stress of those around me by sharing important knowledge and not assume that they know or do not need to know.
    Thanks again

  10. Anil Solanky
    June 25th, 2008 | 1:38 pm

    Excellent video. I liked the format with the text, helps with taking notes if you wanted to and allows me to concentrate better on the content of the material presented. Looking forward to the second part.

  11. Kirsteen
    June 25th, 2008 | 11:30 pm

    Ed, really good. Huge improvement, in fact from deciding not to view anymore, this one has re-engaged me and you provided an excellent example for comparison. It was interesting and timing was well paced.

  12. June 26th, 2008 | 7:27 am

    Ed, as with the other knowledge videos, this was great. I like the different format, though like the others as well. Mixing it up a bit is a positive approach. I think many of us get so caught up in the processes and we tend to fall short on the soft (people)skills. Thank you for the reminder to take a few seconds to “explain” where we are headed and the why!

  13. Alan
    June 26th, 2008 | 11:12 am

    Ed:

    Good story. I can particularly identify with the discussion with your wife. It’s amazing what 60 seconds of calm and rationale dialogue can add to overall understanding.

  14. Alan
    June 26th, 2008 | 11:17 am

    Ed:

    Good story. I can particularly identify with the discussion with your wife. It’s amazing what 60 seconds of calm and rational dialogue can add to overall understanding.

  15. barry
    June 26th, 2008 | 11:22 am

    I think the presentation was right to the point. We often forget how much that little lapse of leadership costs. My mind is not made-up about the media. I had to wait until I got back to the desktop to view it. I have to check and see what the problem was with the laptop.

  16. Kz
    June 26th, 2008 | 8:51 pm

    Good reminder story to carry, for ne soft part is the hardest, and keep myslef aware of it, the story will help.

  17. Geoff Stockbridge
    June 27th, 2008 | 5:27 am

    The change in presentation style was good. Considering your point that mangement and leadership need to be balanced I would like to see a balance of the two presentation styles together. Since different people respond differently to the different styles the mixed approach should get a better response. The only negative would be if the switch from one to the other occured too frequently.

    The topic is very good but the ending had me wondering if I had missed something. When I read the comments I noted that there is a second part to this video. I went back to try to find were the second part was discussed. I did not find it. So I hope I am right and the next video will complete this topic. If not then my expectations where not met with this video.

  18. Georg
    June 27th, 2008 | 6:02 am

    Although I knew the story, it was a pleasure to get a recapitulation, and Ed is a tremendous speaker, so both content and performance were as perfect as expected. Regarding the format, I disagree with some of the other commentators: For me, the slide show mode lacks the charm and vibrancy that made the previous training videos so unique. It might be a good idea to insert full-screen slides in certain intervals, summarizing key findings; but the basic format of the video should show the performer.

  19. Keith Cubic
    June 30th, 2008 | 10:09 am

    I appreciate the discussion of the difference in leadership and management. My observations on the format: I liked seeing a speaker with charts better. The photo of the airplane was up to long. I liked the interactive style power point slides and would suggest you try blending them with your live presentation. Somehow, to me, that seems more powerful. Interesting approach but in my view not as good. Also, the earlier videos have been more personal and folksy in style and seemed aimed at each individual while this was more like a workshop larger presentation. Hope the thoughts are helpful. Keith

  20. Mary Miura
    June 30th, 2008 | 12:45 pm

    Hi Ed,
    Great job of explaining the difference between the hard and soft parts of organizational processes. I thought the story was really good at demonstrating how quickly we give up one when there is an “emergency” and the costs that are associated with it. Simple and direct. Keep up the good work.

  21. June 30th, 2008 | 1:27 pm

    Excellent real life example, and thought provoking.
    It’s examples like this that really get the point of what leadership and management are all about.
    You were managing the situation, but you lacked in leadership. You’ve learned from it and shared it with us.
    That’s real leadership! We all make mistakes and we all learn from each other and inch along to better leadership and management.
    Thank You!

  22. Scott Holt
    June 30th, 2008 | 6:35 pm

    Another short, concise and informative video. I enjoy these very much and appreciate your willingness to help us all in mgmt./leadership skills. However, my interest in your training aids are not because I’m a mgr. now. But, I see our company needs help in this area. We have some people in positions that are not really qualified to be there. Our general mgr. is aware of this and has talked with me about it on different occasions. I’m trying to gain more knowledge on this/these subjects, so I can be of more assistance to him and our company. Please keep them coming.

  23. Bert Sorio
    June 30th, 2008 | 8:21 pm

    I remember hearing this story from your wife’s perspective during a training session at our facility, and it still leaves me at the edge of my seat. It’s very important to see things from our associate’s perspective in order to get their buy in on “the plan”. This video was very helpful in relating the lesson again.

  24. gordon burke
    July 1st, 2008 | 5:55 am

    I found the video to be very helpful.
    I think it is very relevant to what we face on a daily basis. I think the main point for me was that
    management and leadership need to be balanced.
    Thanks so much for your insight into the distinction
    between the two.

  25. Brenda Goude
    July 1st, 2008 | 6:37 am

    Very Good! Great lesson about balance. The most difficult job function of a manager.

  26. ErnestO
    July 1st, 2008 | 6:56 am

    Ed your a slow learner, like me thankfully your a great story teller - Thanks.
    In six decades I finally learned leadership is based on “first they need to know you care and then and only then do they want to know what you plan to do through and with people” or said another way “If you put management before leadership you can save your breath to cool your soup” ErnestO

  27. Mariea Adams
    July 1st, 2008 | 12:29 pm

    Hi Ed:
    I like this format much better. I like the visual reinforcement. I watched this clip at a friend’s the other day but I waited to comment because I wanted to see if it would be viewable on my slow speed dial up. It stops and starts every sentence or two but I can access the info.
    Thanks again for making this information available.

    Sincerely
    Mariea Adams

  28. Scott
    July 2nd, 2008 | 3:44 am

    My wife teaches Graduate-level leadership. Is there any way I can get a download for her so she can use it in her class?

  29. Cindy R
    July 2nd, 2008 | 5:23 am

    Great lesson about balance of management and leadership.

    My husband is a private pilot, so I can relate to your story very well.

  30. Terry Ferebee
    July 2nd, 2008 | 6:07 am

    A great reminder of how important the “soft side” in both my personal and professional relationships. Thanks

  31. July 3rd, 2008 | 3:24 pm

    Very good presentation. I liked the slide show and it seemed to help focus on the content. When it was over, I wanted more…
    I watched this in full screen mode and had less of a problem with the buffering starts and stops of viewing.

  32. July 6th, 2008 | 1:56 pm

    I enjoy viewing the videos there are very informative, but unfortunately there are times when I am unable to view them. The enviroment I work in doesn’t always allow me the chance to see the videos because, the computer we use is a shared computer and I do not have the privacy I need. So this brings me me to my question, is there a way I can receive the video contents in a written form of some sort? This would very helpful to me. Any help you could provide would sure be appreciated.

  33. July 6th, 2008 | 4:40 pm

    Great story! By using stories it help to relate to personal situations and find out how one could have addressed their situation differently. Thanks!

  34. Lee Bowling
    July 7th, 2008 | 7:02 am

    A story always helps bring it home. I like the very simple explanations and can relate. I once explained *everything* to a brand new employee, including the huge responsibility involved for managing such a system and *all* the new things the person would need to learn. They quit. The talk was very detailed, organized, and efficient. It turned out to be way too much detail all at once and scared the person.

  35. Brian McGrew
    July 7th, 2008 | 10:26 am

    Ed - Thanks again for sending a piece of your work to help us manage and lead with a better balance. If I were to give any constructive comments, I would say that I enjoyed the others more since I had a personal connection with the speaker and a flipchart instead of the slides with audio only. Best wishes on your project.

  36. Emmy
    July 8th, 2008 | 10:22 am

    Great lesson about balance of management and leadership.Good reminder how important “softside”skills
    at work.

  37. Mary Ann Kilgore
    July 10th, 2008 | 2:43 pm

    Iloved this! Don’t change a thing. In your book, Enlightened Leadership, you speak about the costs of not tending to the soft side of leadership. By igniring the people side of your role, you can see the impact in your measurements such as productivity, quality. Do you have any further videos of discussions on this? Thanks! MK

  38. Karen E.
    July 16th, 2008 | 2:15 pm

    I loved this story. It very effectively demonstrates the effect the absence of the soft side skills can have on employees and spouses. And it is usually when we are stressed that we lose those skills. I also really liked this format.

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