I had an experience last month of how easy it is to judge
circumstances as good or bad - yet we might be totally wrong.
In our leadership roles, this quick judgment can limit our ability
to “hear” feedback and different perspectives. This lack of hearing
or really understanding someone can then have a huge impact
on the quality of our decisions.

Here is what happened. A group of friends, flying on different
airlines from Rome to get back to the States after a great vacation (Read the article)

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